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Quality and Safety at Beebe Healthcare

We strive to provide the safest, highest-quality care in Sussex County. At Beebe we believe that it is our responsibility to deliver the highest quality care to every patient, every time. We structure our quality and safety program around evidence-based prevention, treatment and recovery, while always taking into consideration the needs and preferences of our patients, families and communities.

We know a visit to the hospital can be overwhelming. At Beebe we want you to know that our top priority is always exceptional, safe and high-quality care. As a Beebe patient, you can expect the following every time you walk through our doors:

  • Communication: Consistent updates about your care plan, including comprehensive information about treatment, medications and follow-up care after your visit.
  • Inclusion: You are the most important voice in your care journey. As a Beebe patient, you’re involved in every decision related to your treatment.
  • Access: Timely access to care and services close to home.
  • Support: Every Beebe team member, from our physicians to our volunteers, are always working together for the same goal: providing the highest quality care and the best patient experience possible.

We encourage you to read through our Patient Guide to learn more about what to expect during your stay, how to share concerns, and much more. We are on a continuous improvement journey and relentlessly pursue excellence in quality and safety. If you’d like to review and compare the quality, care and safety ratings of Beebe Healthcare, or other hospitals, you can do so with Medicare’s Care Compare tool. You can also see a detailed report at HospitalCompare.

Our Quality & Safety Journey

In 2025, Beebe Healthcare began a renewed quality and safety journey to ensure we are delivering the best possible care to our patients and communities.

“Beebe Healthcare has been on a journey to transform its healthcare services to meet the growing needs of the people who live, work, and visit Sussex County. At the core of our strategic plan and initiatives is a laser focus on ensuring that the highest quality and safest care is provided for the people of Sussex County.”

- David A. Tam, MD, MBA, CPHE, FACHE, President & CEO, Beebe Healthcare

As part of our quality and safety journey, we’ve recently instituted a new quality management system, STAR. This system recognizes our commitment to Safety, Teamwork, Accountability and Reliability, built on a foundation of six key safety behaviors.

When we talk about quality and safety at Beebe, or at any healthcare facility, we understand that our work to get better – or as we often say, our “continuous improvement” – never ends. Striving for excellence in quality and safety means we’re always focused on improving how we care for patients, how we interact with and support each other, and how we can further tailor our processes, tools and tactics to best support high-quality patient care.

“Quality and safety is at the heart of everything we do at Beebe, and we are continuously looking for ways to deliver better outcomes, better patient experiences and overall, better care.”

– Troy Schmit, MHA, Vice President and Chief Quality Officer

Awards and Recognition

Each year, Beebe receives honors and accolades from several national organizations that focus on many specialties. Recent recognitions include:

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Beebe Healthcare is proud to be recognized for our dedicated teams of professionals employed throughout the organization who are seeking to provide the highest quality care for our community.